Privacy Policy

Last updated: 30 January 2026

This Privacy Policy explains how Digital Clarity (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit our website or interact with our services in Australia. By using this website, you agree to the collection and use of information in accordance with this Policy and applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Information we collect

We may collect the following types of information when you use our website or contact us:

  • Personal details such as your name, email address, phone number, company name, and job title when you submit a form or contact us.

  • Business information you choose to share about your organisation, projects, or data needs.

  • Technical information such as IP address, browser type, device information, and pages visited, collected through cookies or similar technologies.

  • Any other information you voluntarily provide to us in connection with our services.

2. How we use your information

We may use your personal information to:

  • Respond to your enquiries and provide you with information about our services.

  • Analyse how our website is used and improve our content, user experience, and service offerings.

  • Administer and manage our relationship with you and your organisation.

  • Send relevant communications where you have provided consent or where permitted by law.

  • Comply with legal obligations and protect our legal rights.

3. Cookies and analytics

Our website may use cookies and similar technologies to collect information about how visitors use the site. Cookies help us understand traffic patterns, improve performance, and tailor content. You can adjust your browser settings to refuse cookies, but this may affect the functionality of the website.

4. Disclosure of your information

We may share your personal information with:

  • Service providers and partners who assist us in delivering our services (such as hosting, analytics, or email services).

  • Professional advisers such as lawyers, accountants, or insurers where reasonably necessary.

  • Authorities, regulators, or law enforcement where required or authorised by law.

We do not sell your personal information.

5. Storage and security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes technical and organisational measures appropriate to the nature of the information we hold. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. International transfers

Our service providers may be located outside Australia. Where personal information is transferred overseas, we take reasonable steps to ensure that appropriate data protection measures are in place and that recipients handle your information in accordance with applicable privacy laws.

7. Access and correction

You may request access to the personal information we hold about you and ask us to correct it if it is inaccurate, out-of-date, incomplete, or misleading. To do so, please contact us using the details below. We may need to verify your identity before responding to your request and may charge a reasonable fee where permitted by law.

8. Links to other websites

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of those third-party sites, and we encourage you to review their privacy policies before providing any personal information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. The updated version will be posted on this page with an updated “Last updated” date.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us via the details on our Contact page.